Refund policy

Returns & Refund Policy

Are you dissatisfied with your purchase? No worries, because we are here to help.

Returns Policy

Our returns policy lasts 14 days. If it has been more than 14 days since the delivery of your package, unfortunately we will not be able to offer you an exchange or refund.

Our returns policy was last updated on 29/07/2024. BeautyCosmeticsHub reserves the right to update or modify this policy at any time without prior notice. We encourage customers to review this policy before placing an order.

At BeautyCosmeticsHub, we work hard to ensure our customers are completely satisfied with their purchases. However, we understand that there may be occasions when you need to return an item. Please review the following return guidelines.

The terms below apply only to products purchased directly from our website:
https://beautycosmeticshub.com

Return Conditions

• Under the Consumer Contracts Regulations, you have the right to cancel your order from the moment you place it until 14 days after receiving your package.

• If you wish to cancel or return an order for reasons other than a product defect or malfunction, the return shipping cost will be the responsibility of the customer. This amount may be deducted from your refund.

• We only accept returns for items that are unused, unopened, and in resellable condition, with all original packaging, tamper-proof seals, and protective cellophane intact.

• Returns must be requested within 14 days of receiving the order.

• To initiate a return, please contact our customer support team at:
info@beautycosmeticshub.com

Our team will guide you through the return process and provide step-by-step instructions on how to send the item back.

• All returned items must be sent back in their original packaging, with all tags attached, and in the same condition in which they were received.

• Please keep your order number ready when contacting support, as it will be required to process your return request. Your order number can be found in the order confirmation email sent after your purchase.